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Privacy Policy

Aksata Villas understands that privacy is important to you and wants your experience online to be as enjoyable and safe as possible. This privacy policy describes how Aksata Villas handles your personal information generally and when you use this web site (the ‘site’).

Information Collection

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Resort, participate in one of our promotions or subscribe to our email or postal mail list. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.

Information collected on the site may be used to:

• Register you as hotel member
• Plan and purchase hotel accommodations
• Enter your email in our promotions or sweepstakes
• Send marketing communications or surveys to you
• Improve the quality of your visit to our site.

We do not sell, rent or share any of your personal information with any other party including any third party join promoters, nor use it for unapproved commercial purposes. You may request to be removed from our promotional list at any time. All emails distributed to our lists will contains easy, online access to unsubscribe.

Reservation Request and Booking Engine

We request information from the user on our reservation request forms and in our booking engines. A user must provide contact information (such as name, email, and mailing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes. If we have trouble processing an order, the information is used to contact the user.

Secure Reservation

If you decide to make an online reservation at the Site, you will be linked to our reservation interface and third party booking engine (“Globe Key”) provided by our property management system vendor. While it appears to be part of our site, the booking engine is in fact provided by the third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully. The booking Engine Vendor guarantees that all information sent to this site, if in an SSL session, is encrypted, protecting against disclosures to third parties.

Protecting Your Information

We would like our site visitor to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our system protected from unauthorized access. Our Site is hosted in secure environment. The Site servers/systems are configured with data encryption or scrambling, technologies, and industry standard firewalls. When you enter personal information during the reservation process, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with users wishes.

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